Returns & Exchanges

At Eberlestock, we stand behind the quality of our gear and offer a 45-day return window for items in new, unused condition with original packaging. We strive to ensure your equipment meets the demands of your mission through a seamless exchange and return process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

2

Print Your Label

Follow the prompts to generate a prepaid shipping label; a flat-rate return shipping fee will be deducted from your final refund amount.

3

Package Your Gear

Place the items in their original packaging, include all hangtags, and securely attach the printed return label to the outside of the box.

4

Receive Your Refund

Once our warehouse inspects the returned gear, your refund will be processed back to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing